What Our Clients Say
Their customer service was outstanding! David Nickerson went above and beyond to help us even though we were never their customers. My girlfriend bought a house several years that had Wood-Mode cabinets installed over twenty years ago. The cabinets are in great shape but the upper Lazy Susan wasn’t working right. I determined that the lower bracket was worn out. I called David to see if Wood-Mode has any replacement parts. Within a couple of days, he found out that Wood-Mode doesn’t use that bracket anymore. But he did say they had just one bracket left and they would ship it to me. I just got the bracket and the cabinet works like new! AKD is great to work with!
Authentic Kitchen Design is amazing to work with! Their communication, professionalism, and quality of work is unparalleled. Our basement kitchen looks incredible! No detail was left out! Would definitely recommend them to anyone who is looking to do a kitchen or bathroom!
Great experience working with Judy Ratcliffe. Judy is very knowledgeable, professional, and a pleasure to work with.
We used Authentic Kitchen Design for our new kitchen cabinets, pantry, mudroom, appliances, and countertops. From the start to the finish they were great. Professional, prompt, and the communication was excellent, not to mention they were extremely patient with our design to make sure our kitchen was perfect.
The whole project turned out great.
Thanks to Sarah / Dave / Chris / Greg and Matt.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We used AKD to update and improve the beauty of our kitchen. David was on top of everything from start to finish and our experiences with the contractors was overall great. We intend to reach out to AKD for future home improvements and projects.
We used AKD to update and improve the beauty of our kitchen. David was on top of everything from start to finish and our experiences with the contractors was overall great. We intend to reach out to AKD for future home improvements and projects.
Positive: Professionalism, Punctuality, Quality, Responsiveness
In March of last year my husband and I undertook the renovation of the bathroom in our rustic cottage. Our remodeling contractor recommended a plumbing and cabinetry supplier for our vanity, linen cabinet, and fixtures, whom we decided to use. To say that we had a bad experience with that company would be an understatement. Deadline after deadline for ordering the custom cabinets was not met, excuses abounded, causing our installation contractors to nearly give up on the project for the season. One day on a whim I decided to drop into Authentic Kitchen Design to see if they could help us at the 9th hour to select, order, and have delivered custom cabinets asap. Within the very same day I entered their showroom, I had answers to my questions, beautiful cabinetry selected, and an order ready to go. David was exceedingly helpful in understanding and addressing our dilemma and was quick to attend to all of the details pertaining to our project and order. We hope to remodel our cottage kitchen one day. When that time comes, we will head right over to Authentic Kitchen Design. Additionally, I would like to commend AKD for their showroom’s attractive exterior design. I believe that beautiful exterior designs of both home and Commerce buildings add to the overall esthetic of our communities and can allow all who pass such lovely buildings to see and experience a touch of beauty or intrigue in our midst. Who doesn’t want and need that?
In March of last year my husband and I undertook the renovation of the bathroom in our rustic cottage. Our remodeling contractor recommended a plumbing and cabinetry supplier for our vanity, linen cabinet, and fixtures, whom we decided to use. To say that we had a bad experience with that company would be an understatement. Deadline after deadline for ordering the custom cabinets was not met, excuses abounded, causing our installation contractors to nearly give up on the project for the season. One day on a whim I decided to drop into Authentic Kitchen Design to see if they could help us at the 9th hour to select, order, and have delivered custom cabinets asap. Within the very same day I entered their showroom, I had answers to my questions, beautiful cabinetry selected, and an order ready to go. David was exceedingly helpful in understanding and addressing our dilemma and was quick to attend to all of the details pertaining to our project and order. We hope to remodel our cottage kitchen one day. When that time comes, we will head right over to Authentic Kitchen Design. Additionally, I would like to commend AKD for their showroom’s attractive exterior design. I believe that beautiful exterior designs of both home and Commerce buildings add to the overall esthetic of our communities and can allow all who pass such lovely buildings to see and experience a touch of beauty or intrigue in our midst. Who doesn’t want and need that?
Positive: Professionalism, Punctuality, Quality, Responsiveness
We updated our kitchen with new countertops and installed a tile backsplash. We were very pleased with AKD and the contractors they used (especially the tile installers). They were professional, timely and did a fantastic job! David Nickerson went above and beyond and was incredibly helpful throughout the entire process. I would strongly recommend AKD for any of your home improvement projects.
We updated our kitchen with new countertops and installed a tile backsplash. We were very pleased with AKD and the contractors they used (especially the tile installers). They were professional, timely and did a fantastic job! David Nickerson went above and beyond and was incredibly helpful throughout the entire process. I would strongly recommend AKD for any of your home improvement projects.
Positive: Professionalism, Quality
We worked with Sarah Rosencrans and her team at AKD to replace our kitchen countertops. She was with us every step of the way and helped with the product options and once we decided did an excellent job planning the installation and team members that completed the job. We absolutely love the final look of our updated "new" kitchen!
We worked with Sarah Rosencrans and her team at AKD to replace our kitchen countertops. She was with us every step of the way and helped with the product options and once we decided did an excellent job planning the installation and team members that completed the job. We absolutely love the final look of our updated "new" kitchen!
Positive: Professionalism, Punctuality, Quality, Responsiveness
We were thinking about remodeling our kitchen and came upon the beautiful AKD showroom on M-59 and decided to stop in. Met designer Dave Nickerson who was very knowledgeable and enthusiastic. Dave and his assistant, Trisha, helped us design our new kitchen and were ALWAYS available to speak to us and answer our questions. If they weren’t, they returned emails and calls ASAP. AKD’s parent company, MJ Whelan, installed our cabinets and couldn’t have been more prompt and professional. Any issues that came up were taken care of immediately and without question by AKD or Whelan and superintendent Chris Huber. Randy, the carpenter who did our install, was fantastic as were his assistants James and Joel. The quality of Randy’s work was top-notch. And a shout out to our plumber Jim who was fantastic, as well as the counter guys from Lakeside Surfaces. We love our new Kitchen and will use Authentic Kitchen & Design for future projects! Thanks again Dave, Randy and Chris!!
We were thinking about remodeling our kitchen and came upon the beautiful AKD showroom on M-59 and decided to stop in. Met designer Dave Nickerson who was very knowledgeable and enthusiastic. Dave and his assistant, Trisha, helped us design our new kitchen and were ALWAYS available to speak to us and answer our questions. If they weren’t, they returned emails and calls ASAP. AKD’s parent company, MJ Whelan, installed our cabinets and couldn’t have been more prompt and professional. Any issues that came up were taken care of immediately and without question by AKD or Whelan and superintendent Chris Huber. Randy, the carpenter who did our install, was fantastic as were his assistants James and Joel. The quality of Randy’s work was top-notch. And a shout out to our plumber Jim who was fantastic, as well as the counter guys from Lakeside Surfaces. We love our new Kitchen and will use Authentic Kitchen & Design for future projects! Thanks again Dave, Randy and Chris!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From start to finish, David and Sarah were incredible and such a pleasure to work with. Excellent communication, very knowledgeable, professional and just overall wonderful people. They did a fantastic job designing my dream kitchen. I had my heart set on quarter-sawn oak cabinets and David made that possible. They are gorgeous and my kitchen is more beautiful than I even imagined it would be. I can tell they truly enjoy what they do and I couldn’t be happier with how it all turned out. Highly recommend AKD!
From start to finish, David and Sarah were incredible and such a pleasure to work with. Excellent communication, very knowledgeable, professional and just overall wonderful people. They did a fantastic job designing my dream kitchen. I had my heart set on quarter-sawn oak cabinets and David made that possible. They are gorgeous and my kitchen is more beautiful than I even imagined it would be. I can tell they truly enjoy what they do and I couldn’t be happier with how it all turned out. Highly recommend AKD!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Such a great team to work with with inspiring insight. I would work with them time and time again.
Such a great team to work with with inspiring insight. I would work with them time and time again.
"Very courteous and complete."
"Amazing company. Amazing people. Would recommend over and over for both quality of the work and professionalism of the employees."
"Their customer service was outstanding! David Nickerson went above and beyond to help us even though we were never their customers. My girlfriend bought a house several years that had Wood-Mode cabinets installed over twenty years ago. The cabinets are in great shape but the upper Lazy Susan wasn’t working right. I determined that the lower bracket was worn out. I called David to see if Wood Mode has any replacement parts. Within a couple of days, he found out that Wood-Mode doesn’t use that bracket anymore. But he did say they had just one bracket left and they would ship it to me. I just got the bracket and the cabinet works like new! AKD is great to work with!"
